Question 1

What is non-medical home care?

Accepted Answer

Non-medical home care provides personal, companion, and household support services to seniors and adults who need assistance with daily activities — but does not include medical treatment, clinical procedures, or skilled nursing care. Our caregivers help with tasks like personal hygiene, meal preparation, companionship, transportation, and medication reminders.

Question 2

How is non-medical care different from home health care?

Accepted Answer

Home health care (also called skilled nursing or medical home care) involves licensed medical professionals providing clinical services like wound care, physical therapy, or IV management. Non-medical home care focuses on quality-of-life support — helping with daily routines, providing companionship, and keeping the home running smoothly. Many families use both types of care in combination.

Question 3

Who can benefit from non-medical home care?

Accepted Answer

Our services benefit seniors who want to remain safely at home, adults recovering from surgery or illness, individuals with disabilities or chronic conditions, and family caregivers who need temporary relief (respite care). If your loved one needs a little extra support to maintain their independence and quality of life, we can help.

Question 4

What areas do you serve?

Accepted Answer

Continuum Care Collective serves clients throughout Georgia, with our primary focus in the Atlanta metro area — including Fulton, DeKalb, Gwinnett, Cobb, and Clayton counties. Contact us to confirm coverage in your specific location.

Question 5

Do you serve areas outside of Atlanta?

Accepted Answer

Yes, we serve clients across the state of Georgia. While our primary service concentration is in the greater Atlanta area, we have caregivers available in many surrounding communities. Call us to discuss coverage in your area.

Question 6

Is there a minimum number of hours required?

Accepted Answer

We offer flexible scheduling to fit your family's needs. We have a modest minimum for individual shifts, but our care plans are designed around your schedule — whether you need a few hours per week, daily visits, or around-the-clock live-in care.

Question 7

How quickly can care begin?

Accepted Answer

In many cases, we can begin care within 24–48 hours of completing your initial assessment. We understand that care needs can arise quickly, and our team is committed to responding with urgency and compassion.

Question 8

Can I change my care schedule after we start?

Accepted Answer

Absolutely. We understand that needs evolve. We work closely with families to adjust schedules, increase or decrease hours, and modify the care plan as circumstances change — with as much flexibility as possible.

Question 9

What payment options do you accept?

Accepted Answer

We accept private pay (credit/debit card, check, ACH), long-term care insurance, and various assistance programs. Contact us to discuss your specific situation and we'll work to find the right solution for your family.

Question 10

Do you accept Medicare or Medicaid?

Accepted Answer

Non-medical home care is generally not covered by Medicare. However, Medicaid waiver programs in Georgia may cover certain non-medical services. We can help you explore your options and guide you through the process of applying for applicable programs.

Question 11

How are your caregivers screened?

Accepted Answer

Every Continuum Care Collective caregiver undergoes a thorough screening process including comprehensive background checks (criminal, sex offender registry, and reference checks), verification of identity and work authorization, and an in-person interview. We only hire individuals who demonstrate both professional competence and genuine compassion.

Question 12

Will my loved one have the same caregiver each visit?

Accepted Answer

We strongly believe in continuity of care. We make every effort to consistently assign the same caregiver so your loved one can build a trusting, comfortable relationship. In cases of caregiver absence, we'll introduce a familiar backup caregiver in advance.

Question 13

How do I get started with Continuum Care Collective?

Accepted Answer

Getting started is simple. Contact us to schedule a free consultation. We'll visit your home, assess your loved one's needs, and create a personalized care plan. Once you're satisfied with the plan and caregiver match, care can begin — often within 24–48 hours.

Question 14

Is the initial consultation free?

Accepted Answer

Yes, we offer a complimentary in-home or virtual consultation with no obligation. This allows us to understand your family's unique needs and ensures we're the right fit before any commitments are made.

Frequently Asked Questions

About Non-Medical Home Care

Service Areas

Scheduling

Payments & Insurance

Caregiver Screening

Getting Started

Still Have Questions?